Terms of service
Effective Date: June 2025
Welcome to The Stories Shop. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. Identity of the Entrepreneur
Business Name: The Stories Shop
Registered Address: Monteverdistraat 128 - 2035PH Haarlem, The Netherlands
Chamber of Commerce (KvK) Number: 96993421
VAT Identification Number: NL005242568B89
Email: info@thestoriesshop.nl
2. Applicability
These Terms apply to all orders placed through our website. By placing an order, you confirm that you have read, understood, and agreed to these Terms.
3. Product Information
We strive to provide accurate descriptions and images of our products. However, due to the nature of vintage and handmade items, slight variations may occur. Each piece carries its own unique story, and we celebrate these differences.
4. Pricing and Payment
All prices are inclusive of VAT and exclusive of shipping costs. Payment is due at the time of order and can be made via the listed payment methods at checkout.
5. Orders and Contracts
By placing an order, you make an offer to purchase the selected items. We reserve the right to accept or decline any order. A contract is formed when we send you an order confirmation.
6. Right of Withdrawal
You have the right to cancel your order without reason within 24 hours unless you have already received confirmation of shipping. To exercise this right, please notify us at info@thestoriesshop.nl.
7. Return Policy
If you wish to return an item, please contact us within 3 days of receiving your order. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer. please refer to our Return Policy.
8. Delivery
We aim to dispatch orders within 2-4 business days. Delivery times may vary based on your location. Shipping costs are calculated at checkout.
9. Warranty and Liability
We provide a statutory warranty on all products. If you receive a defective item, please contact us immediately. Our liability is limited to the purchase price of the defective item.
10. Intellectual Property
All content on our website, including text, images, and designs, is protected by intellectual property laws. Unauthorized use is prohibited.
11. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. For detailed information, please refer to our Privacy Policy.
12. Dispute Resolution
In case of disputes, we encourage you to contact us directly.
13. Governing Law
These Terms are governed by Dutch law. Any disputes will be subject to the exclusive jurisdiction of the Dutch courts.
14. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.